As you read this post today, I'll be winging my way back home . . .
from a whirlwind medical adventure in Rochester, Minnesota . . .
at the . . .
Some of you may already have had the great pleasure of visiting Mayo, so you'll know what I'm talking about when I say . . .
This is medical care . . . the way it should be!
I first visited Mayo in the fall of 2008 . . . when I was in the midst of a tricky lymphoma diagnosis. Locally, I had been getting the medical runaround for months, jumping through hoop after hoop and finding no answers, getting nowhere. . . but once I finally got to Mayo, I had a diagnosis and treatment plan after just a few (sure, rather grueling, but still) days.
So. Fast forward to 2021. I've reached a phase with my rheumatoid arthritis where I'm . . . let's just say not getting what I need locally . . . so I decided to head to the Mayo Clinic for answers and a plan once again.
Let me just interrupt myself to say that it's not all rainbows and moonbeams when you decide to go to Mayo. In fact, if you don't live within easy driving distance of the campus, it's just gonna be a hassle . . .pure and simple. You can't just call up and get an appointment, either. There is a Process. And it takes time and requires a referral from a local doctor. You have to be approved. And you have to jump through a lot of hoops along the way. There are travel hassles and timing hassles and logistical hassles. (Trust me. I've had them all in the last 3 days.)
But, friends. When you walk into this building . . .
every one of those hassles is Totally. Worth. It.
Because Mayo Clinic care is completely patient focused. Everyone is friendly. Everyone is efficient. They answer questions. They ask questions. And they cater their care to what YOU need. Thoughtfully. And quickly.
This wall mural really does say it all. The Mayo philosophy. (It took me a long time before I could snap this photo . . . because it appears in a very busy hallway- part of the underground "subway" system of interconnected, underground tunnels connecting the many buildings on the Mayo campus - and hordes of people walk by all the time.)
Once you arrive at Mayo, they put together an "itinerary" for your days, filled with appointments, scans, x-rays, tests . . . anything you might need. And ususally . . . all those tests happen back to back to back, all in one day. The results come in . . . . and you get another itinerary. Maybe appointments with different doctors. Maybe surgery. Maybe staging. Who knows! But whatever you need . . . they do it. And you don't wait long for results or treatments or answers either.
You know what else? The Mayo Clinic buildings, themselves, are beautiful. And that's a real treat when you're sick or hurting and scrambled and searching. There are comfortable places to sit and wait. Big windows to take in the views. Real art on display. Soothing music. A calm atmosphere. And plenty of helpful "concierges" to help you figure out where you are and how to get to your next destination.
Seriously. (Say it with me. . . ) Medical care the way it should be!
When I made my appointment for this week (months ago now), I was unsure how long I'd need to stay. They recommended 4 days, and that's what I planned for. As it turns out, they were able to cram everything I needed into one (very long) day -- and I'm already on my way home again, with a virtual doctor appointment to follow later this week to review my results and put together a plan.
So that's where I've been.
The whole Mayo thing is really . . . quite an amazing experience. And I'm happy to have hassled my way through it!
(And if you ever need answers for a tricky medical issue, or if you feel like you're getting nowhere fast locally . . . please remember that the Mayo Clinic is an option. It might seem like all kinds of hassle. But when you're desperate for answers or a next step, it's worth it!)